Is Options HME Right for Your Home?

What Benefits Does Options HME Offer You?

While looking for a stair lift, you have likely come across multiple companies. How do you choose who purchase your stair lift from? Below, we outline why we believe – even if you don’t buy from Options HME – you should strongly consider buying from a local dealer.

U.S. Manufacturers

The stair lifts we offer from Harmar are built in the USA, at facilities in Lake Winnebago, Missouri and Sarasota, Florida.

1. Service After the Sale

This is the most important reason to choose a local stair lift dealer. Since stair lifts are mechanical devices, they may need service from time to time. We receive multiple calls each week requesting service for stair lifts installed by other companies. International and online stair lift companies do not have local service technicians. Instead, they have a single service tech that serves multiple states.

2. Response Time

Whether it is a phone call, free in-home estimate, installation, or service call, the response time of a local dealer like Options HME will be hard to beat. We keep our service area relatively small, so we can respond in a timely manner. When you call, we answer. No complicated automated menus or lengthy holds.

3. Experienced & Skilled Installation

The quality of a stair lift’s installation is one of the largest factors determining reliability. Even the best stair lift will be unreliable if installed improperly. Stair lifts are our specialty, and they have been for the past 18 years. Our technicians each have years of experience and undergo training at the manufacturer and in the field. We do not subcontract installations like some companies do, every install is completed by a skilled Options HME employee.

4. We Are Invested In Your Satisfaction

Local dealers like Options HME have spent years building relationships and a reputation with their customers and community. Unlike international stair lift companies that advertise on TV and in magazines across the U.S., who focus on volume, we focus on providing a quality installation for your home.

5. Zero High-Pressure Sales Tactics

Unfortunately, we have heard stories of high-pressure sales tactics utilized by some stair lift companies. Some of our customers have reported being called 20+ times after contacting another company, or a salesman who insists on an answer before leaving their home. During a free in-home estimate, our goal is to provide you with the info needed to make an informed decision, not to make the decision for you. We encourage you to take as much time as necessary to discuss it with your family.

6. Competitive Prices

For a detailed price comparison between Options HME and our competitors, please visit our article on stair lift prices. In general though, a local dealer’s prices are often similar or even less expensive than those of a large overseas company. Additionally, the cost of service is often lower from a local dealer than when an international company has to dispatch a technician from the tri-state area.