A curved stair lift has to have the mechanical components inside the chassis so it can handle a bend in the rail.
Unlike straight stair lifts that are all manufactured the same. A curved stair lift is custom manufactured to fit the stair case in your home. Every stair case is a little different in the angle between the flights of stairs and the location of those flights to one another.
Will it fit in my staircase?
We can install a stairlift into a staircase that is 27” or wider.
What kind of company is Options HME?
We are a U.S. company. We are not an overseas company operating in the United States. Options HME is 100% owned and operated by Jim Campbell, his family, and dedicated employees. We are not a franchise.
Does it run on batteries or need electricity?
Almost all stairlifts now days are “Battery Operated” This means that the rail that it runs on is plugged into a standard outlet. When the lift is not being used it sits on an automatic charging point at the top or the bottom of the steps and this keeps the batteries charged. When it is used it runs on the batteries.
Two advantages of battery operated lifts are:
If the power goes out, the lift will still work.
A retractable electrical cable does not have to be wound up and let out as the lift goes up and down the rail. This reduces the cost of the lift and the number of mechanical components that could break down.
How long will the batteries last?
This depends on the model of the stairlift, the length of the stairs, and how often it is used. Typically batteries will last between 3 and 5 years.
Will it come with remote controls?
All stairlifts come with two remote controls.
Should I have a problem with a piece of equipment, will I be able to get it fixed?
Yes, a warranty on labor is included with all the equipment that we sell and install. After that warranty period is up, you may pay us by hour for a service call or purchase an additional warranty on labor.
Where are you located?
Our main office and warehouse is in Highland Illinois. We also have a location in Chesterfield, MO.
Will I still be able to keep and close the door at the top of my basement stairs if I install a lift?
Yes, as long as the door does not swing into the stairs.
Will I be able to get on and off from the top floor or will I have to go down a step to get on the lift?
You will be able to get on and off from the top floor as long as the lift has been installed properly.
Does the lift attach to the wall?
No, all lifts attach to the treads of the stairs.
What is the weight capacity?
We have lifts that are rated from 300 lbs to 600 lbs.
Will Medicare pay for a stairlift?
No, Medicare does not pay for stairlifts. Because Medicare does not, the supplementals typically do not. We have had some customers get reimbursed for some of the cost from long term care policies.
Have a question but not seeing the answer above? Please call or contact us—we are happy to assist!